Betvoro Privacy Policy — Our Commitment to Protecting Your Data

Welcome to Betvoro. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using the betvoro.im website or our mobile application, you are considered to have accepted this Privacy Policy.

As an internationally licensed gaming operator, Betvoro complies with international data protection laws and GDPR guidelines. We believe your privacy is a fundamental right, which is why this policy has been written with complete transparency and integrity.

This Privacy Policy applies to the Betvoro website, mobile app, customer support services, and all forms of communication with Betvoro. It does not apply to third-party websites or services.

Betvoro collects various types of data in order to deliver its services. A detailed breakdown is provided below:

We never collect sensitive information such as religious identity, political views, or health-related data.

Betvoro collects your information through several methods. It's important that you understand each one:

• Information Provided Directly: Information you provide when filling out registration forms, uploading KYC documents, contacting support, or completing surveys.
• Automatically collected: Data collected automatically while using the platform via cookies, log files, and tracking pixels.
• From third parties: Information received from payment gateways or identity verification providers, used solely for verification purposes.
• Device Information: Device ID, operating system version, and network information collected during mobile app usage.

Betvoro uses your information only for the legitimate purposes listed below. Each purpose is clearly stated:

• Account management: Registration, login, password reset, and overall account management.
• Payment Processing: Verifying deposits, processing withdrawals, and maintaining transaction records.
• Security & fraud prevention: Detecting suspicious activity and keeping accounts secure.
• Legal obligation: Compliance with AML, KYC, and other international gaming regulations.
• Service Improvement: Improving the platform experience and resolving technical issues.
• Customer service: Resolving support tickets and tracking the history of your reported issues.
• Promotional Communications: Promotional emails or SMS about offers and promotions sent only with your consent.

We never use your gaming behavior or financial data for advertising purposes. You can opt out of promotional emails at any time.

Betvoro does not sell your personal data under any circumstances. However, information may be shared in the following limited cases:

• Payment processor: Only the minimum necessary information is shared with payment gateways to complete transactions.
• Identity verification provider: Documents may be sent to approved third parties for verification as part of the KYC process.
• Law enforcement: Disclosure of data as legally required by a valid court order or request from an investigative authority.
• Business Transfer: In the event of a company merger or acquisition, your data may be transferred, but this policy will remain in effect.

Betvoro applies the highest industry standards to protect your data. Our security infrastructure is as follows:

• AES-256 Encryption: All stored data is protected with 256-bit advanced encryption.
• TLS/SSL Protocol: All communication between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): Option to enable 2FA for an extra layer of account security.
• Firewall & DDoS Protection: Round-the-clock cyber attack prevention systems.
• Regular Penetration Testing: Regular security audits conducted by external specialist teams.
• Staff training: All staff receive regular training on data protection.

In the event of a data breach, we will notify the affected users within 72 hours and take all necessary steps to address it.

The Betvoro website uses several types of cookies. Cookies are small text files stored in your browser that help enhance your experience on the platform.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain features to stop working.

Betvoro does not retain your data indefinitely. Each category of information has a defined retention period:

Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified.

Every registered user at Betvoro has the following rights over their personal data:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: Under certain circumstances, you may request the complete deletion of your data.
• Right to Restrict Processing: You can request that we stop using your information for specific purposes.
• Right to Data Portability: You may request a copy of your data in a portable format.
• Right to Object: You may opt out of marketing communications or object to certain types of data processing.

Please note that some data may not be erasable where required by legal obligations or fraud investigations.

Betvoro is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors.

• Date of birth is verified at registration. Users under 18 are not permitted to register.
• If we become aware that a minor's data has been collected, that account will be immediately closed and the data deleted.
• If parents or guardians believe their child is using Betvoro, please contact us at support@betvoro.im.

For more information on responsible gaming, visit our Responsible Gaming View page.

Betvoro may update this Privacy Policy from time to time. When changes are made, our process is as follows:

• For significant changes, notice will be sent to your registered email at least 30 days in advance.
• The "Last Updated" date will always be displayed at the top of the page.
• Continued use of the platform after any policy update will be considered acceptance of the revised policy.
• If you do not agree to the updated policy, you may request to close your account.

For any privacy-related questions, requests, or complaints, please reach out to our dedicated data protection team:

• Email: support@betvoro.im
• Live Chat: Help Center Chat with us directly from
• Response Time: Typically within 24 to 48 hours

If we are unable to resolve your complaint to your satisfaction, you have the right to escalate it to the relevant data protection authority. We are always ready to cooperate.